General

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

Payment

We accept credit/debit card and PayPal payments via our secure online server.

Dispatch

We aim to dispatch orders within 3 working days of receipt of payment. The majority of orders are dispatched same/next day but this cannot be guaranteed. We use Fastway Couriers for delivery to Ireland and United Kingdom.  Please note that during Sale periods, orders may take longer to dispatch due to the high volume that we receive at these times.

Local (Galway only) pickup now available. We will text/email when ready for collection.

Returns & Refunds

If you are not satisfied with your purchase, returns are accepted within 7 working days. Goods must be returned in their original packaging in a re-saleable condition. P&P costs are non-refundable and a 5% re-stocking fee will be deducted from your refund. Please note that we will not accept liability for loss of goods being returned so we recommend that the necessary insurance (Certificate of Posting or Recorded Delivery) be taken by you.

A full refund/exchange will be given on faulty goods or where an incorrect item(s) has been sent to you. Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated.

Any goods returned incomplete i.e. packaging missing, accessories missing etc. will not be replaced or credited. Similarly goods found to have been used will not be replaced or credited.

Any claims for non-delivery must be made within 30 days of purchase. Any claims for shortages must be made within 2 days of delivery. NO CLAIMS WILL BE CONSIDERED AFTER THIS TIME.

 

Sales & Offers

Please note that during busy periods it is possible for there to be stock level discrepancies. If out of stock items are ordered during sale or offer periods, a full refund will be processed for these items. Our dispatch times may be slightly longer than usual during these busier periods.

Reservation of Title

The risk of the goods passes to the buyer upon delivery from the carrier but the title in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.

Exclusion of Liability

No liability will be accepted for any injury loss or damage suffered as a result of the use of any products supplied.